Payroll Coordinators - Frequently Asked Questions

How do I adjust a prior pay period?

Supervisors/Payroll Coordinators can make prior period adjustments once a pay period has been moved to history (after payroll has been processed). Instructions on how to make a prior pay period adjustment are found in sec. 5.9 of the Supervisor Manual.

What if an employee is assigned to the wrong supervisor in TAL?

The Payroll Coordinator will submit an ePAF to change the supervisor. Contact HR Records with questions about this process, or call 271-2180 and select option 5 on the automated menu.

I need to delegate supervisor authority, how do I do that?

Complete the TAL Change form: TAL Security Changes.

How do I delegate a backup Payroll Coordinator?

Complete the TAL Change form: TAL Security Changes

Why am I receiving a message 'please select an hours type' when entering exception time for an employee?

If you are entering partial-hour exception time for an employee, you must enter 00 in the hours column. Example: An employee missed 30 minutes on a day, you would enter 00 hours 30 minutes under the exception time.

What if the wall clock is not working or reading the incorrect time?

Contact the IT Help Desk at ext. 12203.

How can my department order a new wall clock for our building?

Contact telecom@ouhsc.edu for the purchase and setup of a new wall clock.

How do I care for the wall clock screen?

Guidelines for the care and maintenance of the time clock:

  • Keep liquids away from the clock.
  • Don't allow moisture to get into any of the openings
  • Don't put spray cleaners directly onto the Clock. Always spray the cleaner on the cloth or towel and then clean it.

For the touchscreen:

  • Touch screens are sensitive, and react to the pressure of the finger being applied. Making the users aware and encouraging them to use their fingers instead of pencils or any other objects is a must!
  • Do not use abrasive cloths, paper towels, or tissue paper, which can scratch the touchscreen. Instead, use microfiber cloths, which are specially designed to clean sensitive surfaces.
  • Do not use harsh chemicals, including Windex, anything with ammonia, or alcohol-based cleaners. If a liquid is necessary, you should only use a small amount of water on the cloth.